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SALES CONDITIONS
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Skip Navigation Links>SALES CONDITIONS
SALES'  CONDITIONS  
     
GENERAL These conditions are integrated part of the agreement between our clients and us. 
  Conditions opposing the purchase of our clients are not accepted even in case where we do not 
  turn them down.
     
ACCEPTANCE OF  We reserve the right to refuse orders if the producer cannot deliver his goods in provided time.
ORDER All difference emenating from drawings or illustrations, written explanations or errors  are also reserved.
  When passing an order, the purchaser does accept these conditions.
     
PRICE All quotations are understood quoted net, VAT will be added or is already included. Increases of prices
  are reserved. If there is an increase, immediately after having passed the order, the purchase may
  withdraw the order.
     
     
CONFIRMATION  Orders are executed within 3-10 days if the goods are in stock; in case of delays to the producers 
OF ORDER  the order or part of it will be set to arrears.
     
DESPATCH Goods will be forwarded by postal service, parcel services or by truck. The goods voyage at the risk
  of purchasers.
     
  As sson as the goods are obtained, they have to be examined of outer damages of the parcels and if
CLAIMS positive, you must write your reserve on the delivery note. Damages of the goods have to be announced
  within 5 to 7 days to the transport company and to us. Afterwards the goods are regarded as complete
  and accepted.
     
TRANSPORTCOSTS We sell free your domicile in Germany and Switzerland from an amount of EURO 250 or CHF 400;
""DELIVERED TO if under this amount, freight will be added of EURO 15 or CHF 25; for small parcels an amount of 
DOMICILE"" EURO 8 or CHF 12 will be added. For voluminous goods, freight charges will be added on invoice.
     
PAYMENT Delivery is made against advanced payment and a deduction of 3% discount; well known clients obtain
  their goods agains invoice payable within 30 days or within 10 days under deductions of 3% discount.
  The purchaser is not allowed to hold back any payment for the reason of warranty claims or to set off
  aginst claims legally not accepted.
     
DELAY OF If the payment of a client is delayed, the is no claim of further delivery of goods. We reserve the right
DELIVERY to refuse such orders.
     
PROPERTY OF Goods stay our property as long as the total of all invoices is not paid. Competent court is Basel for the
GOODS claims of the two parties.
     
GOODS TO BE By principle, we do not accept any return of goods as long as we de not agree to it. If agreed, they
RETURNED must be returned in original packing, free of any transport costs, to a store of our choice. Damaged goods
  or those with traces of use or any other, will not be accepted.
     
WARRANTY Goods delivered with faults are repaired by us or will be exchanged against those of identical quality or
  same kind; purchasers have no right of exchange or price reduction. Copensation for any reason are excluded.
     
The above mentionned goods are covered by a warranty of 180 days after the sales date or more if the producer is guaranteeing
a longer period. It covers faults of material or mounting. It will not be covered if the warranty card is not signed by the retailer; 
as exception we do accept the cash receipt with the sale's date.
     
HOW TO USE THE WARRANTY  
     
A. Claims of damaged goods may be settled directly with us or with the retailer
     
B. Follow the rules as 
     
  1. write to us what sort of damage is occured.
  2. We do tell you immediatly to which service point you have to address the goods in original packing, 
    freight paid.
  3. As enclosure you explain the fault of the defect goods.
  4. You enclose the original sale receipt
  5. You  indicate your full address including your telephone number
     
  If the gurantee is accepted, you will receive the article repaired or replaced; otherwise you will received an 
  offer for repair.
     
C. CONDITIONS OF TRANSPORT
     
  The obtained goods have to be examined when brouht by teh transport company. If there are damages, 
  damaged cartons, you write a reserve on the delivery not and signed it. Damages of goods have to be 
  announced within 5-7 days by letter to the transport company and to us. Do not dispose of the packing 
  material, until the export of the insurance company has inspected the goods and their packing.